Rare Carat Services

Rare Carat backs every order with free insured shipping, 30-day returns, a lifetime warranty and more. Browse our services and policies below, or visit our FAQ if you have a specific question.

Our Services

  • 100% Money-Back Guarantee. Every diamond ships with a 100% money-back guarantee, so you can shop with total confidence.
  • Free Insured Shipping. Every order ships free and fully insured until it's delivered to your door.
  • Shipping. Delivery timelines, carriers, and international shipping.
  • 30-Day Returns. Change your mind? Return any order within 30 days for a full refund, no questions asked.
  • 1-Year Free Resizing. Rings can be resized once at no charge within the first year of purchase.
  • Authenticity Inspection. We personally inspect every diamond's authenticity in-house before it ships.
  • Lifetime Warranty & Care Plan. Optional care plans cover cleanings, inspections and repairs for the life of your jewelry.
  • Jewelry Insurance. Protect your ring against loss, theft and damage with our jewelry insurance partners.
  • Financing Options. Buy now, pay later with 0% APR options through Affirm, PayPal, Afterpay and Katapult.

Our Policies

  • All Policies. Read our full return, warranty, price-match and diamond-sourcing policies in one place.
  • Terms of Service. The terms and conditions that govern your use of rarecarat.com.
  • Privacy Policy. How we collect, use and protect your personal information.
  • Sales Tax. Where and how sales tax is calculated on your order.
  • Accessibility. Our commitment to making rarecarat.com usable for everyone.

Support

About Rare Carat

  • About Us. Learn how Rare Carat helps you find the best diamond at the best price.
  • Our Mission. Why we built a more transparent way to shop for diamonds.
  • Careers. Join the team building a better way to buy diamonds.
  • Sitemap. A full directory of every page on rarecarat.com.

Contact Us

Our team of gemologists is here to help before and after you buy.