1.00 Carat Oval Lab Diamond

I ordered an engagement ring from Rare Carat, and while there was an issue on their end that prevented the ring from being delivered as expected, what happened next completely changed my experience.<br><br>I was understandably disappointed, but then I received a call from their management team. They took ownership of the problem, corrected everything, and went above and beyond to make it right. I couldn't be happier with how they handled it.<br><br>A great product at a great price is one thing. Add truly exceptional customer service, especially when something goes wrong, and that says a lot about a company.<br><br>Buying something as important and expensive as an engagement ring online requires a lot of trust. Rare Carat earned mine, not because everything went perfectly, but because of how they responded when it didn't. Their actions showed me that they genuinely stand behind their customers and their product.<br><br>The ring is fantastic, the value was excellent, and the customer service was some of the best I have ever experienced. I really can't say enough good things about Rare Carat and their team. I would absolutely buy from them again and recommend them without hesitation.

This are a true great experience

Everything from the selection of bands to the variety of available stone cuts, color and clarity grades, and sizes is amazing. The customer service is also fantastic. The website is extremely user friendly and easy to navigate. All around unbeatable experience.

Wonderful ring design with constant updates on the progress.

Great quality and even better customer service

The ring was more beautiful than I expected and was a hassle free process. The quality of the ring was superb and my now fiance was overjoyed with how it came out!

Amazing thank you !!

Very good folks. Very helpful ring stone could have been a little bigger but down to the shape. Ring beautifully made. Will go beach there another time.

I want to take this opportunity to write a review about Rare Carat, and in particular, its Chief Operating Officer.<br><br>I previously purchased an engagement ring through Rare Carat and financed the purchase through one of their lending partners. I experienced an issue involving the financing company, and while I won’t go into the details, I do want to highlight how Rare Carat responded.<br><br>To my surprise, the Chief Operating Officer personally called me to discuss my concerns. He took the time to listen, answered my questions, and offered to do everything he could to help resolve the situation. He was professional, compassionate, and genuinely committed to making things right.<br><br>The following day, I was completely surprised when a beautiful bouquet of flowers arrived at my door with a handwritten note from the Chief Operating Officer. That level of personal attention and customer care is extraordinarily rare today.<br><br>While any company can sell a product, the true measure of an organization is how it treats its customers when challenges arise. Rare Carat demonstrated that customer satisfaction is more than just a slogan—it is part of their culture.<br><br>Rare Carat is a true class act. I would not hesitate to recommend them to family and friends, and I would gladly purchase from them again. I sincerely hope the company recognizes what an outstanding Chief Operating Officer they have, because his leadership and commitment to customer service left a lasting impression on me.

They were right on with there ring ! Everything was perfect about the product . Right on time ! Excellent product and great customer service