I have purchased two rings and have had excellent customer service from them. I completely changed my order for the first ring and it wasn't any problem. Both rings are beautiful and I will be making more personal purchases. Shipping was descrete and insured.

Absolutely thrilled with the ring!

I was scared to buy a ring online because I wasn’t sure it would be a real diamond but after seeing the reviews for rare carat, I decided to go for it and I am so happy that I did! I found a diamond and a setting that I loved and I chatted with the rare carat team a lot about the ring and they were always so helpful and willing to answer my questions. At one point the diamond I wanted was no longer available and I had already paid for it and the rare carat team instantly helped me find a new diamond and get everything settled in less than an hour. They were also true to their word when talking about pricing and everything else that comes with buying the ring online. So although I was nervous at first about buying a ring online, I would highly recommend. Also the ring I got was gorgeous! I am so happy with the results and the diamond is so pretty!

Everything was perfect and the wife loves them. Would definitely come back to order more jewelry in the future!!

Beautiful ring at a great price

Fiance loved the unique design.

Absolutely amazing experience all around. I upgraded my wedding ring for my 10 year anniversary and wanted a stunning marquise. Found Rare Carat through ads and Reddit...was absolutely blown away by their vast selection and was able to find EXACTLY what I wanted. Their team was SO responsive and answered any questions or concerns I had within the day, literal white glove care. The diamond was better than I could have ever imagined and I will absolutely never buy my stones from a store again. You have so much more control and time to decide (with accurate pics/video) what is best for you, no store pressure or trying to sell you a low grade stone for top dollar. Saved us so much money and is an absolute stunner. Pic shown is my actual RC diamond in its setting. Thanks, Rare Carat!

I had what I feel like was an unusual experience with my ring orders. I had a lot of things go wrong with the craftsmanship, I had a strange experience with one of their reps along the way, and just about everything to slow down my custom orders happened. With that said, considering the proverbial bumps and bruises along the way, I'm still at a 5 star review. Why? Their stellar response to the situation AND namely one of their rockstar employee's (Anderson) made this experience far more stress free than it could have been. I would ABSOLUTELY order from this company again, even if it took forever to receive because I know they won't allow you to settle for less. For someone who values quality and customer service in a very high regard, is paramount to me returning as a customer --- even if it takes months longer to complete than normal. I do feel my experience is an anomaly, but it's in those experiences you find out what a company stands for and I would 100% trust Rare Carat. On a side note, I've had my finished rings for a little over a month now, and these diamonds have some FIRE to it. I just can't stop looking at it -- STILL. It laser beams sparkle at every angle and I've had MULTIPLE comments on it, which is funny considering I'd never had comments on my previous ring set after 20 years. It's the epitome of KA-CHOW! Check the dictionary and my ring would be pictured right next to that word. Simply put, I'm pleased with the result. They didn't request me to write this at all, but felt I should share my imperfect experience that had a terrific result. At the end of the day, its just frosting. Engagement Setting : Monaco 5mm Rose Gold with custom hammered and satin finish. .75 Princess (real), Band: Shelby (lab)/ satin finish