Amazing customer service. My fiancée loves her ring. Would highly recommend!

My fiance absolutely loves the ring. The stone is absolutely perfect and the ring is exactly as advertised. No ridiculous surprises. I spent alot of time shopping different sites and in person. This was the cleanest and easiest to use and provided the best options for customization. I don't plan on needing another engagement ring but I definitely plan on coming back for earrings, bracelets and any other diamond needs.

Band was smaller than expected, but beautiful ring. Great customer service, you feel like a priority. Cost effective compared to local jewelry stores. Waiting till our big vacation for the proposal later this year!

I haven't yet received my ring but I juat want to say how absolutely incredible the customer service is at this place! Going through the whole online process, even while being indecisive, they were so accommodating and worked with me to create my perfect set! I just love Rare Carat. Wow.

The ring came out perfectly and the price was amazing. I highly recommend Rare Carat. Their customer service was fantastic. We had to split cost between a wire and cards. They were so accommodating. The CEO chimed in and provided amazing inputs. The team was a pleasure and I look forward to getting the band through them along with our engagement ring.

Wow! Stunning work. If you are hesitant to purchase online don't be. My experience was quick and easy. You won't be disappointed.

I had an amazing experience with Rare Carat, and this review is especially for Shane! After sharing some concerns about a few details of my ring design, Shane stepped in and completely elevated the experience. She took the time to listen, walked me through thoughtful options, and gave clear guidance on next steps—which I especially appreciated since this isn’t my area of expertise. From there, I was able to ship my ring to them, and Shane kept me informed every step of the way with consistent updates and transparency. That level of communication and care made all the difference. I got my ring back within the expected timeline and I absolutely love it and so glad I did this. This is what exceptional customer service looks like, and it reflects so positively on the brand. I highly recommend them—especially if you have the chance to work with Shane!

I really enjoyed the experience of choosing a diamond and a setting rather than just picking a ring. It was made in no time at all with communication through the process. I also came back for a second purchase of the wedding band that matches.