I purchased my engagement ring through Rare Carat, and the entire experience was excellent from start to finish.
I initially worked with Ajay, who helped me throughout the whole purchase process. He was patient, responsive, and even provided additional discounts. I first ordered a 2.5 carat diamond but later decided to go back to a 2 carat one. Ajay made the switch seamlessly even after the initial order was placed, which I really appreciated. Communication was great the entire time, every time I emailed, I got a quick and clear response.
After receiving the ring, I noticed the engraving was slightly off, so I reached out again and worked with Wyatt, who was just as helpful. They had me send the ring back for correction (shipping was free), and within a few days, they redid the engraving perfectly. Before shipping it back, they even sent me a picture to confirm I was happy with it. The level of customer service was genuinely impressive.
As for the ring itself, it’s stunning. I chose a platinum twisted pave band with a 2 carat cushion-cut diamond, and it’s absolutely beautiful. The diamond sparkles brilliantly, and my wife constantly gets compliments on it. The craftsmanship and quality are top-notch, the band feels substantial and well-made.
For comparison, I also bought a moissanite ring to use when traveling, and honestly, it doesn’t come close to the brilliance and fire of the real diamond from Rare Carat. You can truly see and feel the difference.
Overall, I’m extremely satisfied with my purchase. Rare Carat made what could have been a stressful process easy and enjoyable. Between the great pricing, excellent communication, and outstanding customer service, I would highly recommend Rare Carat to anyone shopping for an engagement ring or any fine jewelry.
IGI
